Provider News Feed

We would like to clarify the current mailing addresses to be used for the submission of physical documents to MCNA. Please read our provider bulletin to learn more.

A new version of the Louisiana Provider Manual is now available with an effective date of May 1, 2023. Please go to https://manuals.mcna.net/louisiana to download a copy.

Adults with Intellectual or Developmental Disabilities (IDD) are covered persons in the State of Louisiana Medical Program. Dental providers may serve these patients in their facilities or at an Intermediate Care Facility, depending on the patient's needs and mobility. Please read our provider bulletin to learn more.

The Spring 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

• Resources to Guide You Through MCNA's Provider Portal
• Provider Question of the Quarter
• Case Management Assistance from MCNA

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.

MCNA's Provider Portal has been updated to include a new option for adding a Patient Control Number generated by your office to claims, pre-authorizations, and referrals as additional information. Please click here to learn more and get started using this new feature.

Our sincerest thanks for the excellent dental care you continue to provide to our members. Your dedication to their oral health and well-being throughout all of the challenges during the Public Health Emergency over the past couple of years has truly made a difference! Thank you for making them SMILE! Remember, you can always rely on our dedicated PR team for support when you need it. Please don't hesitate to contact us!

MCNA's Provider Portal offers a time-saving fee schedule feature that automatically fills in the appropriate fee when you enter a CDT code into the claim and pre-authorization forms. Please click here to learn how to enable this convenient feature as well as recommended best practices.

Many Louisiana dental licenses are set to expire on December 31, 2022. If your license needs to be renewed, please take action immediately. Please click here to learn more about renewal and submitting your updated license to MCNA.

A new version of the Louisiana Provider Manual is now available with an effective date of December 1, 2022. Please go to https://manuals.mcna.net/louisiana to download a copy.

A new version of the Louisiana Provider Manual is now available. You can download a copy of the Louisiana Provider Manual directly at https://manuals.mcna.net/louisiana.