Provider News Feed

Providers who have received a letter from Gainwell inviting them to enroll in the new Medicaid Provider Enrollment Portal have until September 30, 2022, to complete the process and avoid their claims denying. If your office has received an invitation letter from Gainwell, please click here to learn more and start the enrollment process.

A new version of the Louisiana Provider Manual is now available, which has been updated to include information about the new Adult Waiver Program. You can download a copy of the Louisiana Provider Manual directly at http://manuals.mcna.net/louisiana.

The Louisiana Department of Health (LDH) has released an informational bulletin about the new Adult Waiver Dental program. This program goes into effect July 1, 2022, and provides coverage of comprehensive dental care for adults 21 years of age and older with developmental or intellectual disabilities who are enrolled in enrolled in the New Opportunities Waiver, Residential Options Waiver or the Supports Waiver. Read the LDH informational bulletin to learn more. Find more information about identifying MCNA members enrolled in the Adult Waiver Program and details about covered benefits in MCNA's provider bulletin.

You are invited to participate in Round 3 of the nationwide study sponsored by the National Council on Disability, which is helping to drive real change for adults with Intellectual and Developmental Disabilities (I/DD)! In this last round, you will be asked to provide your input to build consensus on two major issues— Medicaid Participation and Treatment of Adults with Intellectual and Developmental Disabilities (I/DD). To learn more and complete the Round 3 survey, please click here.

Thank you to all dental providers who participated in last month's survey to help drive real change for adults with Intellectual and Developmental Disabilities (I/DD)! You are invited to participate in Round 2 of this national study sponsored by the National Council on Disability, which focuses on items most often noted by providers in Round 1. To learn more and complete the survey, please click here.

In early May, the Louisiana Department of Health (LDH) and the five Medicaid health plans sent “pink letters” to every Medicaid household to confirm that correct addresses are on file for Medicaid members. We need your help to make sure all Medicaid members know that if they do not get a pink letter by the end of May, they need to update their contact information with the LDH. If they do not update their contact information, members run the risk of losing their healthcare coverage even if they are still eligible. Please click here for a resource to share with the Medicaid members your office serves.

A new version of the Louisiana Provider Manual is now available. You can download a copy of the Louisiana Provider Manual directly at http://manuals.mcna.net/louisiana.

The HHS Office of Minority Health's National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care is offering a free, online educational program that supports the delivery of culturally and linguistically competent services. Dentists, Dental Hygienists, and any other oral health professional interested may complete this e-learning Cultural Competency Program. MCNA encourages all network providers to learn more and begin the program on the HHS website.

Join us in driving real change for adults with Intellectual and Developmental Disabilities (I/DD)! Simply complete an anonymous survey sponsored by the National Council on Disability by April 30 and be entered into a $500 Lottery for your participation. To learn more about this national effort, please click here.

All providers participating with MCNA and Louisiana Medicaid must enroll in the new Medicaid Provider Enrollment Portal. The deadline for enrollment is June 30, 2022. Please click here to learn more and start the enrollment process.