Provider News Feed

Read the latest news and information from MCNA for our Louisiana Medicaid and CHIP providers.


Dental Details Newsletter: Winter 2023

Posted: December 4, 2023

The Winter 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • Holiday Greetings from MCNA
  • Anxiety Reduction Tips for Your Office
  • Strategies to Improve Dental Recall Appointments
  • MCNA's Quality Improvement Program
  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.

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Provider Manual Updates Effective July 1, 2023

Posted: October 6, 2023

The Louisiana Provider Manual has recently been updated and is available online for you to download and view. Please read our provider bulletin to for important information about the updates included.


Dental Details Newsletter: Fall 2023

Posted: October 3, 2023

The Fall 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • New Clinical Practice Guidelines
  • MCNA's Member Education Goals and Resources
  • Strategies to Improve Communication with Patients
  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.


Updates to MCNA's Provider Manual

Posted: September 28, 2023

A new version of the Louisiana Provider Manual is now available with an effective date of July 1, 2023. Please go to https://manuals.mcna.net/louisiana to download a copy.


Louisiana Medicaid Dental Rate Increase

Posted: September 5, 2023

The Louisiana Department of Health (LDH) recently approved a fee schedule increase effective for dates of service on and after July 1, 2023. Please read our provider bulletin to learn more and link to the updated LA Medicaid fee schedule online.


New Clinical Practice Guidelines Now Available

Posted: July 20, 2023

MCNA has adopted new Clinical Practice Guidelines (CPGs). Our approved CPGs can be download from the Support and Downloads page in the Provider Portal, or from MCNA's website.


Two-Factor Authentication

Posted: June 27, 2023

As of June 27, 2023, two-factor authentication (2FA) is now required to log in to your Provider Portal account. This step adds an extra layer of security and helps to prevent unauthorized access. Please read our FAQ and step-by-step guide to learn more.


Dental Details Newsletter: Summer 2023

Posted: June 26, 2023

The Summer 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • Compliance with Marketing Guidelines
  • New on Portal: Patient Control Number Field
  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.


Coming soon: Changes to Provider Portal Login

Posted: June 20, 2023

We are making a change to the way you access your Provider Portal account to add an extra layer of security and prevent unauthorized access. Starting the evening of June 27, two-factor authentication (2FA) will be a required step when you log in. Please read our FAQ to learn more.


Updates to MCNA's Provider Manual

Posted: June 5, 2023

A new version of the Louisiana Provider Manual is now available with an effective date of June 1, 2023. Please go to https://manuals.mcna.net/louisiana to download a copy.