Provider News Feed
Read the latest news and information from MCNA for our Louisiana Medicaid and CHIP providers.
Updated Provider Manual
Posted: January 6, 2021
A new version of the Louisiana Provider Manual is now available Please click here for an overview of the changes that were made. You can download a copy of the Louisiana Provider Manual directly at http://manuals.mcna.net/louisiana.
New Mailing Address for Claims
Posted: January 4, 2021
Effective immediately, MCNA has a new mailing address for the submission of paper claims. Please click here for the new mailing address and more information about claims submission options with MCNA.
Medicaid Dental Program Changes
Posted: December 23, 2020
The Louisiana Department of Health (LDH) has posted a new Dental Provider Bulletin containing information and FAQ's gathered during their recent Medicaid eligibility systems dental provider training sessions. Click here to view the bulletin and learn more about the program changes coming in January 2021.
Updated Provider Manual
Posted: December 18, 2020
A new version of the Louisiana Provider Manual is now available with an effective date of January 1, 2021. Please click here for an overview of the changes included in this version. You can download a copy of the Louisiana Provider Manual directly at http://manuals.mcna.net/louisiana.
Web-Based Medicaid Eligibility Verification System
Posted: November 19, 2020
The Louisiana Department of Health (LDH) is offering online provider training sessions in support of the use of the e-MEVS application, an electronic Medicaid Eligibility Verification System. Click here to see the dates for these important training sessions and to learn more about the changes to Louisiana Medicaid coming in January 2021.
Enhanced Claims Entry on Provider Portal
Posted: September 30, 2020
We are excited to announce the release of an enhanced claims entry feature for MCNA's Provider Portal, which will allow you to add treatment codes from approved pre-authorizations to your claims with a single click. Read our provider bulletin for more information about this new Portal feature.
2020 Open Enrollment for Medicaid Dental Plans
Posted: September 1, 2020
The 2020 Open Enrollment period for Louisiana Medicaid dental enrollees begins October 15 and runs through November 30. Please read the Louisiana Department of Health's Informational Bulletin 20-19 for more information about dates and mailings to enrollees as well as reminders for dental providers.
Provider Relief Fund Phase 2 Updates
Posted: August 12, 2020
Eligible dentists participating in Medicaid and CHIP have until August 28, 2020, to apply for funding from the CARES Act Provider Relief Fund. The requirements for eligibility have been updated. Please click here to read the HHS announcement.
Provider Relief Fund Application Deadline Extended
Posted: August 3, 2020
Eligible dentists participating in Medicaid and CHIP now have until August 28, 2020, to apply for funding from the U.S. Department of Health and Human Services (HHS) CARES Act Provider Relief Fund. Please click here to read important information about this opportunity.
LDH Intent to Contract
Posted: July 13, 2020
The Louisiana Department of Health (LDH) has announced its intent to contract with MCNA as one of two dental Medicaid administrators for a new contract beginning January 1, 2021. Read the official announcement from the LDH Bureau of Health Services Financing for more information.